India Insurance News : Got a complaint about insurance? Advanced compensation mechanism on the cards

The insurance watchdog intends to move forward vigil on settling complaints to guarantee more satisfaction for policyholders.

The Insurance Regulatory and Development of Authority of India (IRDAI) plans to further develop its complaint redressal structure utilizing cutting edge technology such as data analytics tools for better resolution of complaints and check recurrence of common issues such as for example mis-selling of insurance items and delayed claim settlement.

Policyholders now register their complaints through the controller’s Integrated Grievance Management System ( and at times approach insurance ombudsman offices directly.


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