How the Insurance players are shifting landscape
Insurance companies are aggressively moving towards the ‘digital first’ approach. We’ve seen a digital-led approach become very mainstream, with insurers shifting their businesses to become more future-ready and providing a platform for faster turnaround times with consumers. This has led to a revolution on growing demands towards collaboration between insurers and tech-led platforms leading to seamless online distribution of services.
Post the COVID-19 pandemic, companies have also realized the increasing demand of life insurance and developed an innovation-led mindset that involves investing additional time and energy in boosting customer satisfaction. The organizational attitude at large has been evolving to provide the consumers with a personal interface when compared with a mass product list. This change is important with growing financial needs, higher risk appetite and a gradual change in life goals of the buyers.